Meet our Receptionists

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Google Maps location for Cessnock Vet Centre & Hospital

Cessnock Vet Centre & Hospital
193 Wollombi Road
Cessnock
NSW 2325

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Phone:
02 49912377

Vetcare Kurri Clinic
Shop 16 Kingsway Plz, Barton St
Kurri Kurri
NSW 2327

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Phone:
02 4937 3744
  • Raquel
    Reception

    As of November 2015, our Raquel has been a member of staff at Cessnock Veterinary Hospital for 21 long hard years! Its hard to even contemplate this place without her at the helm of our reception team. 

    Raquel started out as a nurse before moving into her current role as head receptionist. She has a wealth of knowledge and skills which she has collected over the years. No task is too much for Raquel. She is always ready to assist anyone, both client and staff member alike. 

    Raquel has developed solid client relationships and knows mostly everyone who walks through the door either personally, professionally or both. She listens to everyone's questions & queries and treats everyone with the same level of respect and understanding.

    Her experience allows her to help clients make the best decisions for their pets'' needs and guide them towards better health.

    Raquel reminds us all that while the vets are the ones responsibly for assessing animals, working out diagnoses and devising treatment plans, the receptionists are the first port of call. Without them, without Raquel, we would be lost. 


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  • Jacqui
    Reception

    Jacqui has been part of our dynamic Reception team for just over 2 years. She has achieved many accolades throughout her career in the veterinary industry, rising to head nurse and practice manager at a few different clinics on the Gold Coast! Wanting a change of pace when she moved down to New South Wales to begin studying again, she joined us here at CVH and we couldn't be more grateful and appreciative of her knowledge and skills.

    Jacqui is bright and bubbly, treating everyone who walks into the clinic with respect and courtesy. Although she is only here a few days a week, her presence is always welcomed by everyone.

    Jacqui is always helpful, caring and happy to help out anyone, whether it be a client or a co-worker. She is definitely a highly regarded member of our team!

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  • Jo
    Reception

    You will all know Jo as one our valued receptionists, a position she has been in for 13 years! Prior to beginning her receptionist duties here at CVH, Jo was a vet nurse for 3 years, picking up skills and knowledge that are key to her role now.

    We don't know of any client or pet who isn't familiar with Jo's kind & gentle nature. She welcomes every person and animal who walks through the door with warmth and is able to assess their needs quickly and efficiently.

    Being a local, Jo knows everyone and their pets and if she doesn't, it won't be long before she does! Jo gives every person she meets professional advice of the highest quality while making everyone feel comfortable and welcome. 

    She is loved by every member of staff and we wouldn't be able to function without her!

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  • Jane
    Reception

    Jane is one of our fresh new faces! She has been with us since the beginning of this year and is already a much loved member of staff! Jane has a lot of experience in reception and administration making her perfect for the position. Jane is most noted by her workmates for her caring nature and friendly manner. She is polite and kind to all of our clients and their animals.

    This is Jane's first job in the animal industry and she has taken to it so well! She is keen to learn and better understand each patient's needs.

    Life here at CVH just wouldn't be the same without Miss Jane!

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